How to access your Apartment

Edited

To open the apartment door using the smart lock, follow these steps:

1. Locate the Apartment

Find the specific apartment door assigned to you in your email.

2. Identify the Smart Lock

The door is equipped with a smart lock featuring multiple buttons.

3. Retrieve Your Code

Check your email for a unique access code that has been provided to you.

4. Enter the Code

Input your unique code into the keypad on the smart lock.

5. Press the Hashtag

After entering the code, press the hashtag (#) button to finalize the entry process.

6. Enter the Apartment

The lock will announce "unlocked," at which point you can enter the apartment.

By following these steps, you will successfully gain access to your apartment using the smart lock system. If you encounter any issues, please contact support for assistance.



Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.